G6DGelopard
SEC-08 / Deleting your data

Deleting your data

Gelopard is the trade name of Hedvig Holding AB, which publishes Wake Alone, Dibs and Skugga. None of them have accounts, so there is no profile to close. What can be deleted is listed per app below, together with what cannot be and why.

The full picture of what each app collects is in the privacy policy.

SEC-08.1 / How to ask

Write to contact@gelopard.com and say which app you mean. That is the whole procedure: there is no form to fill in.

Because none of the apps have accounts, an email address on its own usually cannot be matched to anything held. Two things help:

If you sent feedbackInclude the email address you gave with it. That address is the only thing linking a submission to you.
If you bought somethingInclude the Google Play or App Store order number from your receipt.

You get an answer within 30 days, the deadline the GDPR sets. If nothing held can be matched to you, the answer says so plainly instead of pretending something was deleted.

SEC-08.2 / Wake Alone
On the device: delete it yourselfEpisode progress and scars, cleared by uninstalling the app. Never sent anywhere.
Anonymized play data: kept, but anonymousOnly sent if you turned the toggle on in the About panel. No device id, IP address or account identifier is included, so no individual record exists to look up against a request. Deleted automatically after 12 months, and turning the toggle off stops any further sending.
Purchases: partly deletableStory-pack purchases follow the same split: an anonymous RevenueCat record we can delete with the order number, over a store transaction we cannot.
SEC-08.3 / Dibs

Dibs is web-only and keeps no personal data, so there is nothing to request. Its practices are published where it is played: dibs.urdr.dev/privacy.html

SEC-08.4 / Skugga
On the device: delete it yourselfLevel progress, stars, settings, tutorial state and the thumbs-up or thumbs-down you can give a level. Settings, then Reset progress, then Erase clears all of it, and uninstalling the app does the same. None of it is ever sent anywhere, so there is nothing to request.
Feedback: deleted on requestIf you used the feedback form: your message, the email address if you gave one, and the browser string recorded with the submission. Deleted on request, and deleted automatically 30 days after it was sent whether or not you ask.
Gameplay telemetry: kept, but anonymousWhich level was played and how it ended. No account, no device id, and a session id that is regenerated every time the game loads, so no record can be traced back to a person, by us included. That leaves a deletion request nothing to act on. Deleted automatically after 12 months. The Settings screen turns the sending off for good.
Purchases: partly deletableThe unlock is recorded against an anonymous, randomly generated app-user id held by RevenueCat. With the order number we can delete that record, which also ends Restore Purchases for it, so it is worth being sure. The underlying transaction belongs to Google Play or Apple and is kept under their policies and our accounting obligations, which we cannot override.
SEC-08.5 / The website

A message sent through the contact form on this site is kept for 30 days and then deleted automatically. Ask sooner and it goes sooner. Details are in the privacy policy.

SEC-08.6 / Changes
Last updated2026-08-27